FAQ

  • The Christmas Parties are the biggest events of their kind in Australia for children with disabilities and complex needs. We work closely with hundreds of charities, schools, care providers, community groups and government organisations throughout the country to select the children who attend.

    We cater for children aged between 0 and 12 years* who may have one or more of the following: serious illnesses, a physical and/or intellectual disability and complex needs.

    *Our Perth and Sydney Parties are from 3 to 12 years.

  • Rides, entertainment, activities, photo opportunities and food, all FREE!

    Let’s not forget, each invited child gets a chance to meet Santa and will receive 3 brand new presents.

    The party can generate a significant amount of noise, We encourage bringing your own noise reduction headphones for those that are sensitive.

    It can also seem very overwhelming with long lines and big crowds, but if you attend after midday, the majority of lines and crowds will have gone. We will not run out of presents!

  • There is no need to RSVP, but it is important that if you are not going to be using your invite or think you may not be able to attend, please send it back to the school or organisation that you received the invite from. Each year, there is an extremely long waiting list and we have to turn away lots of requests.

  • The Party is completely free once you have entered the venue

  • We try, as much as possible to limit the amount of siblings attending for 3 major reasons.

    1. It is the unknown the amount of siblings that attend. We have catered for a certain amount of children to attend with regards to food and drinks. We always over-cater to make sure parents and carers are fed, but if each invited child just brought 1 sibling each, all of a sudden there will be double the number of children, plus parents/carers.

    2. Space. We are limited to the amount of people at the venue. Safety officers at the venue monitor this and if it is out of control, we won’t be allowed to continue hosting this very unique day.

    3. The presents/toys. Only the invited child will receive presents and be allowed to go through the toy room to collect them. This can cause problems sometimes, as some children cannot understand why some are receiving presents and others may not.

    Siblings without a disability are quite regularly invited to other festivities where their brother or sister cannot attend.

  • Only the eligible child receives an invitation and entry is available for no more than 2 parents/carers. Parents/carers do not require an invitation.

    The invitation flyer or QR Invite Code must be presented on the day to gain entry to the venue.

    Beach carts/Trolleys/Wagons and the like are not permitted. Any enquires regarding this, please get in touch