FAQ
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The Christmas Parties are the biggest events of their kind in Australia for children with disabilities and complex needs. We work closely with hundreds of charities, schools, care providers, community groups and government organisations throughout the country to select the children who attend.
We cater for children aged between 0 and 12 years* who may have one or more of the following: serious illnesses, a physical and/or intellectual disability and complex needs.
*Our Perth and Sydney Parties are from 3 to 12 years.
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We do our best to limit the number of siblings attending, and there are a few important reasons for this:
Catering and numbers: Each year we plan carefully for a set number of children based on food, drinks, and activities. While we always allow a little extra to make sure everyone’s looked after, if every invited child brought along a sibling, our numbers would double very quickly, which would make catering and seating tricky.
Space and safety: The venue has strict capacity limits, and our safety officers monitor this closely. If attendance goes beyond what’s approved, it can affect our ability to continue hosting this special event in future years.
Gifts and expectations: Each invited child receives a special gift and goes through the Toy Room to choose it. When siblings come along, it can sometimes cause confusion or disappointment, especially when one child receives a present and another doesn’t.
We completely understand that siblings often miss out on events their brother or sister can attend, and we truly appreciate your understanding in helping us keep this day focused on the children the Party is designed for.
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10:30am is when we open the doors for the children and last rides are at 2pm, which is when we finish.
Our Albury-Wodonga event runs from 10am-1pm. -
Rides, entertainment, activities, photo opportunities and food, all FREE!
Let’s not forget, each invited child gets a chance to meet Santa and will receive 3 brand new presents.
The party can generate a significant amount of noise, We encourage bringing your own noise reduction headphones for those that are sensitive.
It can also seem very overwhelming with long lines and big crowds, but if you attend after midday, the majority of lines and crowds will have gone. We will not run out of presents!
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There is no need to RSVP, but it is important that if you are not going to be using your invite or think you may not be able to attend, please click the cancellation link in your email. Each year, there is an extremely long waiting list and we have to turn away lots of requests.
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The Party is completely free once you have entered the venue. There may be a charge for parking.
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Your first point of contact should be your school. If your school or local organisation hasn't heard about the Christmas Party, please direct them to our invites page.
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Only the eligible child receives an invitation and entry is available for no more than 2 parents/carers. Parents/carers do not require an invitation.
The invitation flyer or QR Invite Code must be presented on the day to gain entry to the venue.
Beach carts/Trolleys/Wagons and the like are not permitted. Any enquires regarding this, please get in touch